Processing Time

All orders are processed within 2–4 weeks. This processing time allows us to carefully prepare, package, and ensure the quality of your items before shipment. Please note that processing times do not include shipping transit time.

Shipping Time

Once your order has been processed and shipped, delivery times will vary depending on your location and the shipping method selected at checkout. Typical shipping times range from 3–7 business days within the United States.

Order Tracking

You will receive a confirmation email with tracking information once your order has been shipped. Please allow up to 48 hours for tracking updates to appear.

Delays

While we do our best to meet our processing and shipping estimates, delays may occur due to high order volume, holidays, or unforeseen carrier issues. We appreciate your patience and understanding.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

Once your order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue, we recommend contacting the carrier directly.

Contact Us

If you have any questions about your order or shipping, please contact us at info@maryleeroots.com